Loan Payment Extension Request

If you’re concerned about loan payments during COVID-19, UW Credit Union has options that may help.

You can request up to three months of no payments for loans and lines of credit in good standing. Your regular payment schedule will resume after the extension period.

Here's what you should know

  • To qualify, your loan must be current with payments up to date.
  • There are no fees for our loan payment extensions.
  • Extensions do not affect your credit score.
  • Interest will continue to accrue during the extension period.
  • Extensions are not available for payments already made.
  • If you have automatic payments set up, please remember to stop automatic payments for the extension period.

Submit one form for each loan you wish to extend. Your new payment due date will be updated automatically in Web Branch after your request is processed, in approximately 5 business days for most loans.

Questions? For questions about your loan or general account inquiries, please send us a secure message in Web Branch or contact us.

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By clicking submit, you acknowledge and agree to the above conditions.

Is your payment past due? We’re here to help! For overdue payments, contact our Collections Department at 800-533-6773, ext. 2828 to discuss your situation. If you are behind on your mortgage payments, please call our Mortgage Servicing Department directly at 866-912-4817

Additional loan extension details:
  • Personal Loans, Vehicle Loans, Home Equity Loans, Rapid Refinances: The term of your loan will be extended. A loan payment extension can affect payment protection and GAP coverage; please refer to your agreement for details.
  • Home Equity Lines of Credit (HELOCs): For HELOCs within the draw period, the first payment after the extension period will include the total amount of accrued interest. This payment may be higher than your past required payments due to the length of the extension period. For HELOCs in the repayment period, the accrued interest will be amortized over the remaining term. For HELOCs with fixed segments, a loan payment extension can affect payment protection coverage; please refer to your agreement for details.
  • Credit Cards: Your minimum required payment after the extension period will be applied to the accrued interest. If you pay more than your required minimum payment, the amount above the required minimum will be applied to your balance with the highest APR.
  • First Mortgage Loans: Interest will continue to accrue as provided in the original amortization schedule for your loan. If you have an escrow account, you are not required to make escrow payments during your extension. However, an escrow shortage may occur, and your escrow payment amount required in 2021 may be higher.
  • Private Student Loans: Interest will continue to accrue during the extension period and will be capitalized when the extension expires.
  • Emergency Personal Loans (COVID-19 Assistance): These loans are not available for loan extensions.